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Justin,

Thanks so much for all of the work you did yesterday in our language lab. I put it through its paces today (random pairings, student-teacher recordings with the Source Control, collection of recordings, etc.) and everything was perfect for all 3 groups of students. Thanks also for letting me know that computer #16 is not working. I have put in a work order to repair it.

As always, it has been a pleasure working with you and having such dedicated support from CTS Labs.

-- Ellen Johnson, World Languages Learning Area Leader
Exeter High School, Exeter, NH

 

“Justin was here on Friday and took care of all of our problems. As usual, I was very satisfied with the service provided by Chester Technical Services. Thanks for enquiring.”

-- H. Stewart Robertson, Jr., Ph.D., Norwich University

"Dear Justin,

I can’t tell you how much I appreciate your time, advice and talent!!! The teachers, the students and the administration echo my sentiments. Yesterday was INSANE, as I had predicted. To be able to accommodate the onslaught of kids coming through here was a joy. I was downright giddy! It’s the best birthday present ever!!! I owe you big time!"

-- Emily Jacobs, Language Lab Manager, Hightstown High School

“The summer workshop I just completed was very informative and should really help us use the lab in a more efficient manner. I was surprise at the numerous functions, particularly with Soloist, that we can use to create exciting activities for the students.”

-- Joelle Torreelle, French Teacher, West Springfield High School

“We all had a wonderful time at the summer training. We are anxious to return to our lab and play around with the new tools we learned about. Please extend our thanks to everyone who helped organize the training.”

-- Ellen Johnson, World Languages Department Advisor, Exeter High School

"I just wanted to thank you for the training session yesterday afternoon. The time flew by; truly the sign of an interesting lesson! As you know, I have four new members in the Foreign Language department this year. In August, they shared their fear of the Language Lab with me. I told them that you would be in for the training session and that they would gain some confidence. They certainly did! Once again, you inspired confidence in the members of our department, just as you did three years ago when our Language Lab was newly installed. We appreciated your thorough explanations and the time that you took to answer all of our questions. We also appreciated your "hands-on" approach to teaching. Many thanks for your time, your expertise and your humor. You truly do understand how to teach Foreign Language teachers! My best to you."

-- Maryellen Holden Foreign Languages, Chase Collegiate School (formerly St. Margaret's McTernan School)  

"I have supervised the installation of two Sony language labs at two different schools in Massachusetts from Chester Technical in Connecticut and have been very pleased with the outcome. We have had no problems with installation or training. Our lab at the high school is six years old and works perfectly. They have periodically given us free updates and are most generous with their time at no charge. They cover the east coast and their number is 1-800-342-5285. Hope this helps."

-- Judy Rielly, Hingham High School (Hingham, MA)

"Concurrent Controller is a wonderful way to maximize our investment, both in financial terms (more frequent utilization of our Sony Soloist Software) but also pedagogically. If teachers can use the software at home, they are more likely to explore and use its features and so improve their teaching!"

-- Henry Wilmer Jr., Director Language Learning Center, Phillips Academy (Andover)

"I first wanted to let you know that the feedback from your presentation on Tuesday has been highly positive. Here's a sample I received unsolicited in an e-mail today:

P.S. I thought the training with Chip was excellent. I really learned something. I was able to bring my Spanish 382 class to the lab and view baby pictures using ELMO. It was a great success. The best news is that by your urging, people are signing up for the lab ASAP to practice."

-- Suzanne DeRobert, Newton South High School

"Justin and Bill left earlier today. They did a great job installing our Sony Virtuoso System and they are such a pleasure to work with!! We are very excited about the possibilities for our students and teachers. "

-- Jeanne Smith, Assistant Principal, Mount Saint Joseph Academy

"As always, you are most dependable and prompt with responding to service requests. If you ever need to know your grade for communications, it's an A+!"

-- Mary Alice Samii, Lexington High School

"I just wanted to thank you for all the work Justin and Bill did in our lab yesterday, as well as your helpful suggestions for solving the problems. There were a lot of things that needed adjusting, and they were able to solve most of my problems. They worked steadily from 11 a.m. to 3 p.m.! They listened carefully to my questions, and took care of having the computers restart when a teacher closes Soloist as students finish a class. This is a big help, as Soloist is not left running. They also reset the volume level of student microphones, so that recordings are not "scratchy".

-- Betty Earle, Newton Public Schools

"You guys are really great to work with. If you ever need to convince a school to use CTS, please tell them to talk to me. I'll be sure to tell them how great the system is that you put in as well as how nice everybody at CTS is."

-- Jerald A. Nichols , Language Laboratory Aide , Shrewsbury Senior High School

"Thank you so much for the training session today. It was really terrific, and I so appreciate your help in drafting the instructions."

-- Diana Beste, Choate Rosemary Hall

"I just want to thank you for all your help in putting me in touch with Chip Howe for the training for East Lyme H.S. We accomplished our task-and were pleasantly surprised at how efficient the Lab is and not so difficult to understand and operate. Chip was extremely helpful and patient! We had fun and I really hope things work out so he can put a Lab in here at our high school, at some point. Thanks again, and I am very appreciative of all your help."

-- Sue Marks, East Lyme High School  
 
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